Privacy Policy

Last updated: January 2026

1. Information We Collect

When you place an order or browse our store, we collect the following types of information:

• Personal Identification: Name, email address, phone number (optional)
• Shipping & Billing Address: Street address, city, state, postal code, country
• Payment Information: Credit/debit card details (processed securely by Stripe; we never store card numbers)
• Order History: Products purchased, quantities, and order values
• Technical Data: Browser type, IP address, pages visited (via cookies)

2. How We Use Your Information

We use your personal data solely for the purposes below:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Responding to customer support requests
• Preventing fraud and ensuring payment security
• Improving our website and shopping experience
• Sending promotional emails (only with your consent; you may unsubscribe at any time)

3. Exchanges & Returns

Our exchange and returns policy is outlined in full on our Shipping & Returns page. In summary, we accept exchanges within 7 days of delivery for eligible items in original condition. We do not offer monetary refunds. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

4. Data Security

We take the security of your data seriously. All payment transactions are encrypted using TLS (Transport Layer Security) and processed by Stripe, a PCI DSS compliant payment provider. We do not store your full card details at any point.

5. Cookies

We use essential cookies to maintain your shopping cart session and analytics cookies (anonymised) to improve our store. You may disable cookies in your browser settings, though this may affect some features.

6. Third-Party Services

We use the following trusted third-party services to operate our store:

• Stripe: Secure payment processing
• Cloudflare: Website security and performance
• Shipping carriers: USPS, FedEx, DHL (for order fulfilment)

7. Your Rights

You have the right to access, update, or request deletion of your personal data at any time. To exercise these rights, please contact us via our Contact page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our store after changes constitutes your acceptance of the updated policy.